Technology-driven Accuracy
The most advanced intake system in the industry, NetClaim's SaaS-based solution guides both the intake and notification process. This intelligent system helps us capture the right information and then deliver it promptly to the right people within your organization based on the cause of the business interruption. An efficient reporting process speeds your return to normal operations and minimizes your losses.
Real-time Quality Control
We utilize real-time quality assurance checks and dynamic scripting to help our intake specialist cover all the details. Depending on the information gathered during a call, the system dynamically adapts the script, prompting the intake specialist to ask the caller for any missing information. This can make all the difference when talking to an understandably anxious site manager. We make sure you get enough information to quickly assess and react to the situation.
Immediate Distribution of Vital Information
Detailed Incident Reports are immediately sent to designated personnel via phone call or text. These reports tell you:
- When and where an incident occurred
- Information about victims, suspects and witnesses
- Which authorities have been contacted (police, 911, etc.)
- Specific incident details
If NetClaim also handles your company’s insurance claims intake, your field managers can simultaneously report claims related to the incident, such as property loss or general liability.
Let Us Help You
Prepare for the Unexpected
Get in touch today to learn how CrisisPoint® can help your organization.